If you live in the United States, you are agreeing to these Terms of Service

If you live outside the United States, you are agreeing to these Terms of Service

Snap Inc. Terms of Service

(If you live in the United States)

Date of Last Revision: October 15, 2018

Welcome to Bitmoji!

We’ve drafted these Terms of Service (which we call the "Terms") so you’ll know the rules that govern our relationship with you. Although we have tried our best to strip the legalese from the Terms, there are places where these Terms may still read like a traditional contract.  There’s a good reason for that: these Terms do indeed form a legally binding contract between you and Snap Inc. So please read them carefully.

By using the Bitmoji website, the Bitmoji mobile application, or any other Bitmoji services (collectively, our "Services"), you agree to these Terms. If you don't agree with these Terms, then don't use our Services.

ARBITRATION NOTICE: WE WANT TO LET YOU KNOW UP FRONT THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE A LITTLE LATER ON. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THAT ARBITRATION CLAUSE, YOU AND SNAP INC. AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND SNAP INC. WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. Who Can Use our Services

No one under 13 is allowed to create an account or access or use our Services. We may offer additional Services with additional terms that may require you to be even older to use them. So please read all terms carefully.

By using the Services, you state that:

If you are using our Services on behalf of a business or some other entity, you state that you are authorized to grant all licenses set forth in these Terms and to agree to these Terms on behalf of the business or entity. If you are using the Services on behalf of an entity of the U.S. Government, you agree to the Amendment to Snap Inc. Terms of Service for U.S. Government Users.

2. Rights We Grant You

Snap Inc. grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use our Services. This license is for the sole purpose of letting you use our Services in a way that these Terms and our usage policies, such as our Community Guidelines,  allow, which includes assembling an avatar using visual elements we provide (a “Bitmoji Avatar”). All Bitmoji Avatars are owned exclusively by Snap Inc., and we reserve the right to use any Bitmoji Avatars for any purpose, including to promote our products and services.

Any software that we provide you may automatically download and install upgrades, updates, or other new features. You may be able to adjust these automatic downloads through your device's settings.

You may not copy, modify, distribute, sell, or lease any part of our Services, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions or you have our written permission to do so.

3. Rights You Grant Us

You grant us and our affiliates a worldwide, perpetual, royalty-free, sublicensable, and transferable license to host, store, use, display, reproduce, modify, adapt, edit, publish, exhibit, broadcast, syndicate, publicly perform, and distribute (a) any actual or simulated likeness, image, voice, name, poses or other personal characteristics (collectively, your “Likeness”) embodied in a Bitmoji Avatar or the Services, and (b) any materials you create using the Services, as well as the right to create and use derivative works from those materials, in any and all media or distribution methods (now known or later developed). This license is for the limited purpose of operating, developing, providing, promoting and improving the Services and researching and developing new ones. This means, among other things, that you will not be entitled to any compensation from Snap Inc., our affiliates, or our business partners if your name, likeness, or voice is conveyed through the Services, either on the Bitmoji application or on one of our business partner’s platforms.

Should you develop or be deemed to have any rights in a Bitmoji Avatar not granted by these Terms, you agree to irrevocably and unconditionally assign to Snap Inc. all of your additional right, title, and interest, including all copyrights, in and to such Bitmoji Avatar.

We always love to hear from our users. But if you volunteer any feedback or suggestions, just know that we can use your ideas without compensating you.

4. Content of Others

Through these Terms and our Community Guidelines, we make clear that we don’t want the Services to be put to bad uses. But because we don’t review our users’ use of Bitmoji Avatars, we cannot guarantee that our users’ use of Bitmoji Avatars will always conform to our Terms or Guidelines.

5. Privacy

Your privacy matters to us. You can learn how we handle your information when you use our Services by reading the Snap Inc. Privacy Policy.

6. Respecting Other People's Rights

Snap Inc. respects the rights of others. And so should you. You therefore may not use our Services, or enable anyone else to use the Services, in a manner that:

You must also respect Snap Inc.'s rights and adhere to the Bitmoji Brand Guidelines. These Terms do not grant you any right to do any of the following (or enable anyone else to do so):

In short: you may not use our Services (including Bitmoji Avatars) in ways that are not authorized by these Terms. Nor may you help or enable anyone else in doing so.

7. Respecting Copyright

Snap Inc. honors the requirements set forth in the Digital Millennium Copyright Act. We therefore take reasonable steps to expeditiously remove from our Services any infringing material that we become aware of. And if Snap Inc. becomes aware that one of its users has repeatedly infringed copyrights, we will take reasonable steps within our power to terminate the user's ability to access or use our Services.

We make it easy for you to report suspected copyright infringement. If you believe that anything on our Services infringes a copyright that you own or control, please fill out this form. Or you may file a notice with our designated agent:

Snap Inc.
Attn: Copyright Agent
2772 Donald Douglas Loop North
Santa Monica, CA 90405
copyright@snap.com

If you file a notice with our designated agent, it must comply with the requirements set forth at 17 U.S.C. § 512(c)(3). That means the notice must:

8. Safety

We try hard to keep our Services a safe place for all users. But we can't guarantee it. That's where you come in. By using our Services, you agree that:

9. Your Account

You are responsible for any activity that occurs in your account. So it's important that you keep your account secure. One way to do that is to select a strong password that you don't use for any other account.

By using our Services, you agree that, in addition to exercising common sense:

If you think that someone has gained access to your account, please immediately reach out to bitmoji-support@snap.com.

10. Data Charges and Mobile Phones

You are responsible for any mobile charges that you may incur for using our Services, including text-messaging and data charges. If you're unsure what those charges may be, ask your service provider before using our Services.

11. Third-Party Services

If you use a service, feature, or functionality that is operated by a third party and made available through our Services (including Services we jointly offer with the third party), each party's terms will govern the respective party's relationship with you. Neither Snap Inc. nor any of its affiliates is responsible or liable for those third party terms or actions taken under the third party's terms.

12. Modifying the Services and Termination

We’re relentlessly improving our Services and creating new ones all the time. That means that we may add or remove features, products, or functionalities, and we may also suspend or stop our Services altogether. We may take any of these actions at any time, and when we do, we may not provide you with any notice beforehand.

Snap Inc. may terminate these Terms with you at any time, for any reason, and without advanced notice. That means that we may stop providing you with any Services or impose new or additional limits on your ability to use our Services. For example, we may deactivate your account due to prolonged inactivity.

Regardless of who terminates these Terms, both you and Snap Inc. continue to be bound by Sections 2, 3, 5, 8, 11-20 of the Terms and any other terms that would reasonably be understood to survive termination.

13. Indemnity

You agree, to the extent permitted by law, to indemnify, defend, and hold harmless Snap Inc., our affiliates, directors, officers, stockholders, employees, licensors, and agents from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses (including attorneys' fees) due to, arising out of, or relating in any way to: (a) your access to or use of our Services; (b) your use of the Bitmoji Avatar; and (c) your breach of these Terms.

14. Disclaimers

We try to keep our Services up and running and free of annoyances. But we make no promises that we will succeed.

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND TO THE EXTENT PERMITTED BY LAW WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN ADDITION, WHILE SNAP INC. ATTEMPTS TO PROVIDE A GOOD USER EXPERIENCE, WE DO NOT REPRESENT OR WARRANT THAT: (A) OUR SERVICES WILL ALWAYS BE SECURE, ERROR-FREE, OR TIMELY; (B) OUR SERVICES WILL ALWAYS FUNCTION WITHOUT DELAYS, DISRUPTIONS, OR IMPERFECTIONS; OR (C) THAT ANY BITMOJI APP CONTENT (INCLUDING ANY BITMOJI AVATAR), USER CONTENT, OR INFORMATION YOU OBTAIN ON OR THROUGH OUR SERVICES WILL BE TIMELY OR ACCURATE.

SNAP INC. TAKES NO RESPONSIBILITY AND ASSUMES NO LIABILITY FOR ANY CONTENT (INCLUDING ANY BITMOJI AVATAR) THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR SERVICES. YOU UNDERSTAND AND AGREE THAT YOU MAY BE EXPOSED TO CONTENT THAT MIGHT BE OFFENSIVE, ILLEGAL, MISLEADING, OR OTHERWISE INAPPROPRIATE, NONE OF WHICH SNAP INC. WILL BE RESPONSIBLE FOR.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAP INC. AND OUR MANAGING MEMBERS, SHAREHOLDERS, EMPLOYEES, AFFILIATES, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR MULTIPLE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES; (B) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON OR THROUGH OUR SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT (INCLUDING ANY BITMOJI AVATAR), EVEN IF SNAP INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL SNAP INC.'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO OUR SERVICES EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID SNAP INC., IF ANY, IN THE LAST 12 MONTHS.

16. Arbitration, Class Waiver, and Jury Waiver

PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU AND SNAP INC. TO AGREE TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION.

  1. Applicability of Arbitration Agreement. You and Snap Inc. agree that all claims and disputes (whether contract, tort, or otherwise, including all statutory claims and disputes) arising out of or relating to these Terms or the use of our Services that cannot be resolved in small claims court will be resolved by binding arbitration on an individual basis, except that you and Snap Inc. are not required to arbitrate any dispute in which either party seeks equitable relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents. To be clear: The phrase “all claims and disputes” also includes claims that arose between us before the effective date of these Terms.
  2. Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this dispute-resolution provision. Arbitration will be initiated through the American Arbitration Association ("AAA"). If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. The rules of the arbitral forum will govern all aspects of this arbitration, except to the extent those rules conflict with these Terms. The AAA Consumer Arbitration Rules governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration will be conducted by a single neutral arbitrator. Any claims or disputes where the total amount sought is less than $10,000 USD may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount sought is $10,000 USD or more, the right to a hearing will be determined by the arbitral forum's rules. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
  3. Additional Rules for Non-appearance Arbitration. If non-appearance arbitration is elected, the arbitration will be conducted by telephone, online, written submissions, or any combination of the three; the specific manner will be chosen by the party initiating the arbitration. The arbitration will not involve any personal appearance by the parties or witnesses unless the parties mutually agree otherwise.
  4. Fees. If you choose to arbitrate with Snap Inc., you will not have to pay any fees to do so. That is because Snap Inc. will reimburse you for your filing fee and the AAA’s Consumer Arbitrations Rules provide that any hearing fees and arbitrator compensation are our responsibility. To the extent another arbitral forum is selected, Snap Inc. will pay that forum’s fees as well.
  5. Authority of the Arbitrator. The arbitrator will decide the jurisdiction of the arbitrator and the rights and liabilities, if any, of you and Snap Inc. The dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under law, the arbitral forum's rules, and the Terms. The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Snap Inc.
  6. Waiver of Jury Trial. YOU AND SNAP INC. WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Snap Inc. are instead electing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Snap Inc. over whether to vacate or enforce an arbitration award, YOU AND SNAP INC. WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.
  7. Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in Section 16.
  8. Right to Waive. Any rights and limitations set forth in this arbitration agreement may be waived by the party against whom the claim is asserted. Such waiver will not waive or affect any other portion of this arbitration agreement.
  9. Opt-out. You may opt out of this arbitration agreement. If you do so, neither you nor Snap Inc. can force the other to arbitrate. To opt out, you must notify Snap Inc. in writing no later than 30 days after first becoming subject to this arbitration agreement. Your notice must include your name and address, your Bitmoji or Snapchat username (if you have one) and the email address you used to set up your Bitmoji or Snapchat account (if you have one), and an unequivocal statement that you want to opt out of this arbitration agreement. You must either mail your opt-out notice to this address: Snap Inc., ATTN: Arbitration Opt-out, 2772 Donald Douglas Loop North, Santa Monica, CA 90405, or email the opt-out notice to arbitration-opt-out@snap.com.
  10. Small Claims Court. Notwithstanding the foregoing, either you or Snap Inc. may bring an individual action in small claims court.
  11. Arbitration Agreement Survival. This arbitration agreement will survive the termination of your relationship with Snap Inc.

17. Exclusive Venue

To the extent that these Terms allow you or Snap Inc. to initiate litigation in a court, both you and Snap Inc. agree that all claims and disputes (whether contract, tort, or otherwise, including statutory claims and disputes) arising out of or relating to these Terms or the use of our Services will be litigated exclusively in the United States District Court for the Central District of California. If, however, that court would lack original jurisdiction over the litigation, then all claims and disputes arising out of or relating to these Terms or the use of our Services will be litigated exclusively in the Superior Court of California, County of Los Angeles. You and Snap Inc. consent to the personal jurisdiction of both courts.

18. Choice of Law

Except to the extent they are preempted by U.S. federal law, the laws of California, other than its conflict-of-laws principles, govern these Terms and any disputes (whether contract, tort, or otherwise) arising out of or relating to these Terms or their subject matter.

19. Severability

If any provision of these Terms is found unenforceable, then that provision will be severed from these Terms and not affect the validity and enforceability of any remaining provisions.

20. Additional Terms for Specific Services

Given the breadth of our Services, we sometimes need to craft additional terms and conditions for specific Services. Those additional terms and conditions, which will be available with the relevant Services, then become part of your agreement with us if you use those Services. If any part of those additional terms and conditions conflicts with these Terms, the additional terms and conditions will prevail.

21. Final Terms

Contact Us

Snap Inc. welcomes comments, questions, concerns, or suggestions. Please send us feedback by emailing bitmoji-support@snap.com.

Snap Inc. is located at 2772 Donald Douglas Loop North, Santa Monica, CA 90405.


Snap Group Limited Terms of Service

(If you live outside the United States)

Date of Last Revision: October 15, 2018

Welcome to Bitmoji!

We’ve drafted these Terms of Service (which we call the “Terms”) so you’ll know the rules that govern our relationship with you. Although we have tried our best to strip the legalese from the Terms, there are places where these Terms may still read like a traditional contract. There’s a good reason for that: these Terms do indeed form a legally binding contract between you and Snap Group Limited. So please read them carefully.

In order to use the Bitmoji website, the Bitmoji mobile application, or any other Bitmoji services (we refer to these simply as the “Services”), you must have accepted these Terms, which are presented to you (i) when you first open the Bitmoji app and (ii) when we make any material changes to the Terms. Of course, if you don’t accept them, then don’t use the Services.

These Terms apply to you if you live outside the United States or if you are using the Services on behalf of a business located outside the United States. If you live in the United States or are using the Services on behalf of a business located there, the US Terms of Service apply.

ARBITRATION NOTICE: IF YOU'RE USING THE SERVICES ON BEHALF OF A BUSINESS, THEN YOUR BUSINESS WILL BE BOUND BY THE ARBITRATION CLAUSE THAT APPEARS LATER IN THESE TERMS.

1. Who Can Use our Services

No one under 13 is allowed to create an account or access or use our Services. We may offer additional Services with additional terms that may require you to be even older to use them. So please read all terms carefully.

By using the Services, you state that:

If you are using our Services on behalf of a business or some other entity, you state that you are authorised to grant all licences set out in these Terms and to agree to these Terms on behalf of the business or entity.

2. Rights We Grant You

Snap Group Limited grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable licence to access and use our Services. This licence is for the sole purpose of letting you use our Services in a way that these Terms and our usage policies, such as our Community Guidelines, allow, which includes assembling an avatar using visual elements we provide (a “Bitmoji Avatar”). All Bitmoji Avatars are owned exclusively by Snap Group Limited (or its affiliates), and we reserve the right to use any Bitmoji Avatars for any purpose, including to promote our products and services.

Should you develop or be deemed to have any copyright rights in a Bitmoji Avatar, you irrevocably and unconditionally assign (and in the case of copyright, by way of a present assignment of future copyright) to Snap Group Limited absolutely, with full title guarantee and free from any encumbrances, all of your right, title and interest in and to such Bitmoji Avatar.

To the extent permissible by law, you irrevocably waive – or agree not to assert against Snap Group Limited or its affiliates to the extent a waiver is not permitted – any moral rights or equivalent rights you may have in the Bitmoji Avatar throughout the world. Any software that we provide you may automatically download and install upgrades, updates, or other new features. You may be able to adjust these automatic downloads through your device's settings.

You may not copy, modify, distribute, sell, or lease any part of our Services. Nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions or you have our written permission to do so.

While we're not required to do so, we may access, review, screen, and delete any Bitmoji Avatar at any time and for any reason. However, you alone remain responsible for your use of the Bitmoji Avatar that you create through our Services.

3. Rights You Grant Us

You grant us and our affiliates a worldwide, royalty-free, sublicensable, and transferable licence to host, store, use, display, reproduce, modify, adapt, edit, publish, exhibit, broadcast, syndicate, publicly perform, and distribute (a) any actual or simulated likeness, image, voice, name, poses or other personal characteristics (collectively, your “Likeness”) embodied in a Bitmoji Avatar or the Services, and (b) any materials you create with the Services as well as the right to create and use derivative works from those materials in accordance with this licence, in any and all media or distribution methods (now known or later developed) for as long as you use the Services. This licence is for the limited purpose of operating, developing, providing, promoting and improving the Services and researching and developing new ones. This means, among other things, that you will not be entitled to any compensation from Snap Group Limited, our affiliates, or our business partners if your name, likeness, or voice is conveyed through the Services, either on the Bitmoji application or on one of our business partner’s platforms.

We always love to hear from our users. But if you volunteer feedback or suggestions, just know that we can use your ideas without compensating you.

4. Content of others

Through these Terms and our Community Guidelines, we make clear that we don't want the Services to be put to bad uses. But because we don't review our users’ use of Bitmoji Avatars, we cannot guarantee that our users’ use of Bitmoji Avatars will always conform to our Terms or Guidelines.

5. Privacy

Your privacy matters to us. You can learn how we handle your information when you use our Services by reading the Snap Inc. Privacy Policy.

6. Respecting Other People's Rights

Snap Group Limited respects the rights of others. And so should you. You therefore may not use the Services, or enable anyone else to use the Services, in a manner that:

You must also respect the rights of Snap Group Limited and its affiliates, including Snap Inc., and adhere to the Bitmoji Brand Guidelines. These Terms do not grant you any right to do any of the following (or enable anyone else do so):

In short: you may not use our Services (including Bitmoji Avatars) in ways that are not authorised by these Terms. Nor may you help or enable anyone else in doing so.

7. Respecting Copyright

We respect copyright law. We therefore take reasonable steps to expeditiously remove from our Services any infringing material that we become aware of. And if Snap Group Limited becomes aware that one of its users has repeatedly infringed copyrights, we will take reasonable steps within our power to terminate the user's ability to access or use our Services.

We make it easy for you to report suspected copyright infringement. If you believe that anything on our Services infringes a copyright that you own or control, please fill out this form. Or you may file a notice with our designated agent:

Snap Inc.
Attn: Copyright Agent
2772 Donald Douglas Loop North
Santa Monica, CA 90405
Email: copyright@snap.com

If you file a notice with our designated agent, it must:

8. Safety

We try hard to keep our Services a safe place for all users. But we can't guarantee it. That's where you come in. By using our Services, you agree that:

9. Your Account

You are responsible for any activity that occurs in your account. So it's important that you keep your account secure. One way to do that is to select a strong password that you don't use for any other account.

By using our Services, you agree that, in addition to exercising common sense:

If you think that someone has gained access to your account, please immediately reach out to bitmoji-support@snap.com.

10. Data Charges and Mobile Phones

You are responsible for any mobile charges that you may incur for using our Services, including text-messaging and data charges. If you're unsure what those charges may be, you should ask your service provider before using our Services.

11. Third-Party Services

If you use a service, feature, or functionality that is operated by a third party and made available through our Services (including Services we jointly offer with the third party), each party's terms will govern the respective party's relationship with you. Neither Snap Group Limited nor any of its affiliates is responsible or liable for those third party terms or actions taken under the third party's terms.

12. Modifying the Services and Termination

We’re relentlessly improving our Services and creating new ones all the time. That means that we may add or remove features, products, or functionalities, and we may also suspend or stop our Services altogether. We may take any of these actions at any time, and when we do, we will try to notify you beforehand, but this won't always be possible.

You can terminate these Terms at any time and for any reason by deleting your account.

Snap Group Limited may also terminate these Terms with you if you fail to comply with these Terms, our Community Guidelines or the law, or for any reason outside of our control. And while we'll try to give you advanced notice, we can't guarantee it. Our right to terminate these Terms means that we may stop providing you with any Services or impose new or additional limits on your ability to use our Services. For example, we may deactivate your account due to prolonged inactivity.

Regardless of who terminates these Terms, both you and Snap Group Limited continue to be bound by Clauses 2, 3, 5, 8 and 11-20 of the Terms and any other terms that would reasonably be understood to survive termination.

13. Indemnity

You agree, to the extent permitted by law, to indemnify, defend, and hold harmless Snap Group Limited, Snap Inc., and our affiliates, directors, officers, stockholders, employees, licensors, and agents from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses (including legal fees) due to, arising out of, or relating in any way to: (a) your access to or use of our Services; (b) your use of the Bitmoji Avatar; and (c) your breach of these Terms.

14. Disclaimers

We try to keep our Services up and running and free of annoyances. But we cannot promise that we will always succeed.

The Services are provided as is and as available and to the extent permitted by law without warranties of any kind, either express or implied, including in particular implied warranties, conditions, or other terms relating to (i) merchantability, satisfactory quality, fitness for a particular purpose, title, quiet enjoyment, non-infringement, or (ii) arising from a course of dealing. In addition, while Snap Group Limited attempts to provide a good user experience, we do not represent or warrant that: (a) the Services will always be secure, error-free, or timely; (b) the Services will always function without delays, disruption, or imperfections; or (c) that any content or information you obtain through the Services (including any Bitmoji Avatar) will be timely or accurate.

IF THE LAW OF THE COUNTRY WHERE YOU LIVE DOES NOT ALLOW THE EXCLUSIONS OF LIABILITY PROVIDED FOR IN THIS CLAUSE, THOSE EXCLUSIONS SHALL NOT APPLY.

Snap Group Limited, Snap Inc. and their affiliates take no responsibility and assume no liability for any content (including any Bitmoji Avatar) that you, another user, or a third party creates, uploads, posts, sends, receives, or stores on or through our Services. You understand and agree that you may be exposed to content that might be offensive, illegal, misleading, or otherwise inappropriate, none of which Snap Group Limited, Snap Inc., nor their affiliates, will be responsible for.

Nothing in these Terms will exclude or limit any responsibility we may have to remove content if so required by the law of the country where you live.

15. Limitation of Liability

Snap Group Limited, Snap Inc. and our affiliates, directors, officers, stockholders, employees, licensors, and agents will not be liable for any indirect, incidental, special, consequential, punitive, or multiple damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your use of the Services or inability to use the Services; (b) your access to or inability to access the Services; (c) the conduct or content of other users or third parties on or through the Services; or (d) unauthorised access, use, or alteration of your content (including any Bitmoji Avatar). In no event will Snap Group Limited, Snap Inc. or their affiliates' aggregate liability for all claims relating to the Services exceed the greater of €100 EUR or the amount you paid Snap Group Limited, if any, in the last 12 months.

IF THE LAW OF THE COUNTRY WHERE YOU LIVE DOES NOT ALLOW ANY LIMITATION OF LIABILITY PROVIDED FOR IN THIS CLAUSE, THAT LIMITATION WILL NOT APPLY.

16. Dispute Resolution

If you have a concern, let's talk. Go ahead and contact us and we'll do our best to resolve the issue.
Some of our Services may have additional terms that contain dispute-resolution provisions unique to that Service or your residency.

If you are using the Services on behalf of a business (rather than for your personal use), you and Snap Group Limited agree that to the extent permitted by law, all claims and disputes between us arising out of or relating to these Terms or the use of the Services will be finally settled under the LCIA Arbitration Rules, which are incorporated by reference into this clause. There will be one arbitrator (to be appointed by the LCIA), the arbitration will take place in London, and the arbitration will be conducted in English. If you do not wish to agree to this clause, you must not use the Services.

17. Exclusive Venue

To the extent the parties are permitted under these Terms to initiate litigation in a court, both you and Snap Group Limited agree that all claims and disputes (whether contractual or otherwise) arising out of or relating to these Terms or the use of our Services will be litigated exclusively in the courts of England, unless this is prohibited by the laws of the country where you reside. You and Snap Group Limited consent to the exclusive jurisdiction of those courts.

18. Choice of Law

The laws of England and Wales govern these Terms and any claims and disputes (whether contractual or otherwise) arising out of or relating to these Terms or their subject matter. The courts in some countries may not apply the laws of England and Wales to some disputes related to these Terms. If you reside in one of those countries, the laws of your home country may apply to those disputes.

19. Severability

If any provision of these Terms is found unenforceable, then that provision will be severed from these Terms and not affect the validity and enforceability of any remaining provisions.

20. Additional Terms for Specific Services

Given the breadth of our Services, we sometimes need to craft additional terms and conditions for specific Services. Those additional terms and conditions, which will be presented to you before you access the relevant Services, then become part of your agreement with us when you accept them. If any part of those additional terms and conditions conflicts with these Terms, the additional terms and conditions will prevail.

21. Final Terms

Contact Us

Snap Group Limited welcomes comments, questions, concerns, or suggestions. You can send us feedback or get support by using this online form.

The company responsible for the Services outside of the United States is called Snap Group Limited and is located in the United Kingdom at 7-11 Lexington Street, London W1F 9AF, United Kingdom. Registered company number 09763672. Authorised representative: David Lewis, Director. VAT ID: GB 237218316.